We will have a consultation call to discuss your needs and gather information about your business. You'll be able to ask us any questions that you have about our services or how they might apply to your order.

In the event that you would have requested one of the Add-Ons to our Social Media Management Signup Form on this page - we will send you an official quotation that includes the Package Fee and/or any Add-ons.

After you agree to the quotation, we will send you an online contract to sign. The contract will outline the terms and conditions of our agreement, including, but not limited to:

- The work that will be performed by Social Media Konnect on your behalf.
- Estimated timeframes of when things will happen.
- Any additional expenses or fees that may be incurred.

Client is expected to pay 100% of the total amount of the first month's fee that is stated in the Service Contract.

We believe that the best content is created with a deep understanding of your business and your goals. That's why our content creation process starts with an in-person discovery meeting. In this meeting, we will discuss your goals and needs to understand what kind of content you want us to create for you and determine exactly what content you need.
Together, we'll brainstorm about what makes your business unique, what kinds of stories you want to tell, and how we can help you tell them.

Questions asked in this meeting will include:
- What type of content do you need created?
- What kind of products/services do you sell/provide?
- what tone do you want us to use?
- What problems do you help your customers solve?
- If you have any upcoming product launches or service introductions.
- If you have any upcoming events.
+ and many more.

Research is the first step in our Social Media Management process. We begin by looking at your existing social media presence and also take note of any trends in the industry, as well as what's working for competitors.

The research phase is where we analyze your business, your audience, and your competition to determine our strategy for moving forward. We need to know what is working and what isn't, so that we can tailor a plan that will achieve optimal results while staying true to your brand.
Once we've gathered this information, we will proceed to work on your social media strategy.

We'll create a comprehensive outline of what needs to happen on social media, from posting schedules and content ideas to engagement metrics and analytics reports.

After we've developed a plan, we'll present it to you via video conference. During this presentation, you'll have the opportunity to ask questions, give feedback, and ask for changes before we get started on implementation.

For New Businesses
We create and optimize your social accounts so that you can start engaging with your audience right away. We make sure that each social profile reflects the image of your brand.

For Existing Businesses
We will optimize your social accounts on the social networks we would have agreed upon.

Optimization for both business classes will include steps such as:
- Keyword Research
- Adding/updating all necessary information about your or organization
- Expand on Profile Bios, making sure we include keywords
- Uploading content to ensure brand consistency across your online presence
- Setting up platform-specific features that will
- Setting up calendars posting schedules for each platform.
- Setting up Meta Business Ads Manager
- Analytics and Metrics monitoring setup

In this step, we will create posts and other content for your business's social media accounts.
By "Content" we mean:
• Graphics
• Text for the post
• Post Hashtags
• Call-To-Actions
• Promotional Videos

Social media posts that we will create can include:
• Product posts
• Service posts
• Specials
• Events
• Announcements
• Inspirational quotes

In addition to our stock-standard Social Media Management packages, you can choose to include other add-ons that we offer. If you have chosen any of these add-ons, it would be at this stage where we carry out their associated tasks.

Our team will create an editorial calendar for you, so you know exactly on which day, and at what time each piece of content will be published on your social accounts.
With the calendar set, we will schedule posts for the upcoming month, which will allow you to make business decisions on things that may need to coincide with certain posts or marketing.